Bridged Privacy Policy

Effective date: October 16, 2026

This Privacy Policy explains what information GapaSea International Limited ("we," "us") collects when you use the Bridged mobile app (the "App" or "Bridged"), how we use and share it, and the choices you have. It applies to the App and to any website or support channel that links to this Policy.

If you have questions, email us at support@gapasea.com.

The short version

• You don't need an account, an email address, or a phone number to use Bridged.
• You choose which screenshots to share. We use them to read the conversation and give you a second opinion.
• To do that, we send your screenshots and related text to an AI provider (currently OpenAI), which processes them on our behalf. We do not use your screenshots or conversations to train AI models, and our AI provider does not use them to train its models.
• The people in your screenshots are never contacted or notified by Bridged.
• We don't sell your personal information, we don't share it for targeted advertising, and the App doesn't contain advertising or third-party analytics SDKs.
• Payments are handled by Apple or Google. We never see your card details.

1. Information we collect

1.1 Information you give us

• Screenshots you choose to upload. These are usually screenshots of text, WhatsApp, Instagram, or similar conversations. They can contain anything visible on screen: messages, names, phone numbers, profile pictures, photos, dates, and other details about you and the people you talk to.
• Your answers and notes. For example: what kind of relationship this is, how long you've known the person, how you read the conversation yourself, what you want from the relationship, and anything you type to add context.
• Names or labels you give to people so that readings about the same person are kept together.
• Messages you're thinking of sending. When you use the send check, we receive the text you paste or type.
• Reminders you set, such as "Sleep on it" times.
• Messages you send to support, including your email address and whatever you include.

1.2 Information about other people

Your screenshots will include information about other people, mainly the person you're talking to. We use this information only to give you a reading. We do not contact those people, we do not build profiles that anyone else can see or search, and we do not combine their information across different users.

Please only upload conversations you're part of and have a right to share. See our Terms of Use.

1.3 Information we collect automatically

• App identifiers. When you first open the App, we create a random identifier for your installation and a session token that is stored in your device's secure storage (Keychain on iOS, Keystore on Android). We use these to keep your readings together and recognize your subscription.
• Technical information. Such as device type, operating system and version, app version, language, time zone, IP address, and timestamps of requests, which our servers log as part of normal operation.
• Usage information. Such as which features you use and when, and whether an analysis succeeded or failed.

1.4 Information from purchase providers

If you start a free trial or subscribe, Apple (App Store) or Google (Google Play) processes the payment. We use RevenueCat to manage subscriptions, and we receive information such as the product you bought, purchase and renewal dates, trial status, cancellation or refund status, store country and currency, and transaction identifiers. We do not receive your name, card number, or billing address from Apple or Google.

1.5 Information we infer

To give you a reading, our systems generate information from your content, such as a summary of the conversation, signals in the messages, a suggested reading, a draft message, and safety signals (for example, signs of a romance scam, requests for money, threats, or controlling behavior).

1.6 Sensitive information

Conversations about relationships can reveal sensitive information, such as details about your sex life or sexual orientation, health, or other personal matters. We only process this information to provide the features you ask for, and we don't use it for advertising. By choosing screenshots and continuing in the App, you agree that we may process the information they contain as described in this Policy.

2. How we use information

We use information to:

• Provide Bridged: read your screenshots, generate your reading, check messages you plan to send, keep readings organized by person, bring relevant context from earlier readings about the same person into new ones, and send reminders you've asked for.
• Check for safety signals: look for signs of scams, fraud, threats, or abuse in every analysis, and show you a warning instead of a normal reading when we find them.
• Manage subscriptions: start trials, recognize your subscription, restore purchases, and decide which content is unlocked.
• Keep Bridged secure and working: prevent fraud and abuse, debug errors, and protect our users, our service, and others.
• Improve Bridged: understand how features are used and review how readings perform so we can fix errors and improve quality. Access to user content for this purpose is limited to authorized personnel who need it.
• Communicate with you: respond to support requests.
• Comply with law: meet legal obligations, respond to lawful requests, and enforce our Terms.

We do not use your screenshots, conversations, or readings to train AI models, and we don't allow our AI providers to do so.

3. How we share information

We don't sell your personal information and we don't share it for cross-context behavioral (targeted) advertising. We share information only as follows:

• AI provider. We send your screenshots and related text (your answers, notes, drafts, and relevant context from earlier readings about the same person) to OpenAI to generate readings. OpenAI processes this data on our behalf under its API terms, does not use it to train its models, and may retain it for a limited period (currently up to 30 days) for abuse monitoring before deleting it, unless the law requires longer. We may change or add AI providers; if we do, we'll update this Policy, and we'll only use providers that are bound to similar protections.
• Service providers. Companies that help us run Bridged, such as cloud storage and hosting (including Alibaba Cloud, which stores uploaded screenshots in its United States region), subscription management (RevenueCat), and email for support. They may use your information only to provide services to us.
• Apple and Google, to process purchases and deliver the App and notifications, under their own privacy policies.
• Legal and safety reasons. When we believe in good faith that it's needed to comply with law or legal process, to protect someone's safety, to prevent fraud or abuse, or to protect our rights.
• Business transfers. If we're involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction, subject to this Policy.
• With your direction. For example, when you copy a draft to send it yourself.

We may share aggregated or de-identified information that can't reasonably be used to identify you.

4. Your choices

• Choose what to share. Bridged only sees the screenshots you select. You control which photos the App can access through your device's photo permissions.
• Delete readings and people. You can delete a reading or a person in the App.
• Delete your account. Go to Settings → Delete account. This removes your readings, people, and screenshots from your Bridged app and signs out every device linked to your account. You won't be able to get them back in the App. Deleting your account does not cancel your subscription; cancel it in your App Store or Google Play settings (see our Support page).
• Notifications. You can turn notifications off in your device settings.
• Contact us at support@gapasea.com with any question about your information.

5. How long we keep information

We keep information for as long as we need it for the purposes described in this Policy. That can include keeping information after you delete it in the App or delete your account where we have a reason to do so, for example to keep Bridged secure and prevent fraud and abuse, to handle billing questions, disputes, and refunds, to comply with legal obligations, and because copies can remain in backups and logs. Information you delete is not shown to you again and is not used to generate your future readings.

When deciding how long to keep information, we consider its amount, nature, and sensitivity, the risk of harm from unauthorized use or disclosure, why we process it, and our legal obligations.

6. Security

We use reasonable technical and organizational measures to protect information, such as encryption in transit, private storage for screenshots with short-lived access links, storing session tokens in your device's secure storage, and limiting internal access. No method of transmission or storage is completely secure, so we can't guarantee absolute security. Keep your device protected with a passcode, because anyone who can open the App on your device can see your readings.

7. Children

Bridged is for adults 18 and older. We don't knowingly collect personal information from anyone under 18. If you believe a minor has used Bridged, contact us at support@gapasea.com and we'll take appropriate steps.

8. International processing

We're based in Hong Kong. We and our service providers may process and store information in the United States and other countries, which may have data protection laws different from those where you live.

9. Your privacy rights

Depending on where you live (for example, California, Colorado, Connecticut, Virginia, and other US states, or the EU/UK), you may have rights regarding your personal information, such as the right to know or access what we have, to correct it, to request deletion, to obtain a copy, to opt out of sale, targeted advertising, or profiling, and to limit the use of sensitive personal information. We don't sell personal information or use it for targeted advertising.

To make a request, email support@gapasea.com. The easiest way is Settings → Contact support in the App on the device you use: the email it opens includes an identifier we need to find your information, since Bridged doesn't use accounts with names or emails. We may need to verify your request. You may use an authorized agent where the law allows. We will respond as required by applicable law and won't discriminate against you for exercising your rights. If we deny your request, you may be able to appeal by replying to our response.

California residents: In the past 12 months we collected the categories described in Section 1: identifiers (app identifiers, IP address), commercial information (subscription and purchase history), internet or network activity (usage and technical information), user content (screenshots, notes, drafts), inferences (readings and signals), and sensitive personal information to the extent it appears in your content. We collect it from you, your device, and purchase providers, for the purposes in Section 2, and disclose it to the categories of recipients in Section 3 for business purposes. We don't sell or share it as those terms are defined under California law, and we only use sensitive personal information for the purposes the law permits.

EU/UK users: We process your information to perform our contract with you (providing Bridged), based on your consent (for sensitive information in content you choose to upload, which you can withdraw by stopping uploads and deleting your account), for our legitimate interests (security, fraud prevention, improving the service), and to comply with legal obligations. You can complain to your local data protection authority.

10. Changes to this Policy

We may update this Policy. If we make material changes, we'll let you know in the App or by other appropriate means before they take effect. The effective date at the top shows when it was last updated.

11. Contact us

GapaSea International Limited Email: support@gapasea.com